Cancellation policy
Purchase Options Cancellation Policy
At Drink ’em Oats, we want to make the purchase process clear and simple for our customers. This Purchase Options Cancellation Policy explains how cancellations work for one-time purchases, subscriptions, pre-orders, and other purchase options offered through www.drinkemoats.com.
One-Time Purchases
One-time purchases are processed shortly after an order is placed. If you need to cancel a one-time order, please contact us as soon as possible at drinkemoats@gmail.com
We will do our best to cancel the order before it is processed or shipped. However, once an order has been processed, packed, or shipped, it can no longer be canceled.
Subscription Purchases
If Drink ’Em Oats offers subscription purchase options, customers may cancel their subscription at any time through their customer account or by contacting us at drinkemoats@gmail.com
To avoid being charged for the next subscription order, cancellations must be completed before the next scheduled billing date. If a subscription order has already been processed or shipped before cancellation, that order cannot be canceled.
Canceling a subscription stops future recurring charges but does not automatically cancel or refund orders that have already been processed.
Pre-Orders
If Drink ’em Oats offers pre-order purchase options, customers may request to cancel a pre-order before the order has been processed for fulfillment.
Once a pre-order has been processed, packed, or shipped, it can no longer be canceled.
Order Changes
If you need to make changes to an order, including shipping address updates, flavor selections, quantity changes, or purchase option changes, please contact us immediately at drinkemoats@gmail.com
We will do our best to accommodate changes before the order is processed. Once an order has been processed or shipped, changes may no longer be possible.
Refunds After Cancellation
If an eligible order is successfully canceled before processing or shipment, a refund may be issued to the original payment method.
Please allow time for your bank, card provider, or payment processor to complete the refund once it has been issued.
Failed or Declined Payments
For subscription or recurring purchase options, if a payment fails or is declined, the order may not be processed until payment is successfully completed. Drink ’em Oats reserves the right to cancel any order or subscription if payment cannot be processed.
Product Availability
Drink ’em Oats reserves the right to cancel any order or purchase option due to product availability, payment issues, suspected fraud, incorrect pricing, or other fulfillment concerns. If we cancel your order, we will notify you and issue a refund if payment has already been collected.
Contact Us
For cancellation requests or questions about your purchase options, please contact us at:
Drink ’Em Oats
Website: www.drinkemoats.com
Email: drinkemoats@gmail.com
Effective Date: December 1 2025